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Shipping & Returns

Shipping Policy

Shipping Policy:

Thank you for shopping at Dirtygymshoes This Shipping Policy outlines important information regarding the shipping of products purchased from our website. Please read this policy carefully before making a purchase.

  1. Shipping Methods:

    • We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping. The available shipping options may vary depending on your location.

  2. Shipping Rates:

    • Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination address. You can view the shipping cost for your order during the checkout process before completing your purchase.

  3. Processing Time:

    • Orders are typically processed and shipped within 1-3 business days after payment is received. However, processing times may vary depending on product availability and order volume. We will notify you by email once your order has been shipped.

  4. Delivery Time:

    • Delivery times vary depending on the shipping method selected and the destination address. Standard shipping within the contiguous United States usually takes 3-7 business days, while expedited shipping may take 1-3 business days.

    • International shipping times vary depending on the destination country and customs clearance procedures. Please note that international orders may be subject to import duties, taxes, and fees imposed by the destination country, which are the responsibility of the recipient.

  5. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package through the carrier's website.

  6. Shipping Restrictions:

    • We currently ship to addresses within the United States and select international countries. However, there may be certain products or destinations that are subject to shipping restrictions or additional shipping charges.

    • We do not ship to P.O. boxes or APO/FPO addresses at this time.

  7. Delivery Issues:

    • If you encounter any issues with the delivery of your order, such as a lost or damaged package, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive your order promptly.

  8. Change of Address:

    • If you need to change the shipping address for an order that has already been placed, please contact us immediately. We will make every effort to update the shipping address before the order is shipped, but we cannot guarantee that changes can be made once the order has been processed.

If you have any questions or concerns about our Shipping Policy, please contact us at [contact email/phone number]. We strive to provide the best possible shipping experience for our customers and will do our utmost to assist you with any inquiries or issues regarding your order's shipment.

Return & Exchange Policy

Refund Policy:

Thank you for shopping at Dirtygymshoes. We are committed to ensuring you are satisfied with your purchase. Please read our refund policy carefully to understand your rights and obligations when making a purchase from us.

  1. Sales Final: All sales are final once a purchase is made, except in cases where Dirtygymshoes has made an error or there is a problem with the product.

  2. Eligibility for Refund: You may be eligible for a refund under the following circumstances:

    • The product received is defective or damaged.

    • The wrong item was shipped.

    • The product received is significantly different from what was described on our website.

  3. Initiating a Refund: To initiate a refund, you must contact our customer service team within 7 days of receiving the product. Please provide your order number and details of the issue. We may request photographic evidence or additional information to process your refund.

  4. Refund Process: Once your refund request is approved, we will provide you with instructions on how to return the item. Please ensure the product is returned in its original packaging and condition. Once we receive the returned item, we will inspect it and notify you of the status of your refund.

  5. Refund Options: Depending on the circumstances, you may be eligible for a replacement product or a refund to the original payment method used for the purchase. Refunds will be issued within 7-10 business days of approval.

  6. Non-Refundable Items: Certain items are not eligible for a refund, including:

    • Products that have been used or worn.

    • Products damaged due to misuse or neglect.

    • Clearance or final sale items.

  7. Shipping Costs: Shipping costs for returning the item will be the responsibility of the customer, unless the return is due to an error on the part of Dirty Gym Shoes.

  8. Contact Us: If you have any questions about our refund policy or need assistance with a refund request, please contact our customer service team at [contact email/phone number].

Dirtygymshoes reserves the right to amend this refund policy at any time without prior notice. Any changes to the policy will be posted on our website.

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